Introduction

FableSense AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mixed-methods research platform. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

How We Use Your Information

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse
• Personalize and improve your experience
• Comply with legal obligations

Data Storage and Security

We implement industry-standard security measures to protect your personal information and research data:

• All data is encrypted at rest and in transit using TLS 1.3
• We use secure cloud infrastructure with regular security audits
• Access to personal data is restricted to authorized personnel only
• We maintain regular backups to prevent data loss
• We conduct regular security assessments and penetration testing

Third-Party Services

We may share your information with third-party service providers who perform services on our behalf:

• Payment Processors: To process your subscription payments securely
• Cloud Hosting: To store and serve your data reliably
• Analytics: To understand how our service is used and improve it
• AI Services: To provide AI-powered analysis features

These providers are contractually obligated to protect your information and may only use it to provide services to us.

Cookies and Tracking

We use cookies and similar tracking technologies to:

• Keep you signed in to your account
• Remember your preferences and settings
• Understand how you use our platform
• Improve our services based on usage patterns

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request a copy of your data in a portable format
• Restriction: Request restriction of processing in certain circumstances
• Objection: Object to processing based on legitimate interests

To exercise these rights, please contact us at privacy@fablesense.ai.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you close your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal, tax, or regulatory purposes. Your research data will be available for export for 30 days after account closure.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable law, including standard contractual clauses approved by relevant authorities.

Children's Privacy

Our service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• Support: support@fablesenseai.com